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HelpDesk/Support Technical Support

Global MSP Service Desk Analyst – Evening Shift

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: MCS Group
Contract position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A recruitment agency is seeking a Service Desk Analyst to join their client's Belfast team for an initial 1-month contract with great potential for extension. The role involves providing remote support to global clients, managing inbound calls, and processing tickets through Service Now. Candidates should possess at least 2 years of IT support experience in an MSP environment and have strong skills in a Microsoft environment.

This role is essential in ensuring high-quality customer service during busy periods.
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