Customer and Administrative Support Executive

Customer and Administrative Support Executive

THE EMPLOYER IS: IWS NIIWS - Part of the NBM Group The role involves supporting our customers, handling administration tasks, promoting new product lines, and helping customers use our online ordering portal. Full training will be provided. You will also be expected to make regular contact with new and prospective customers You will gain experience in administration, customer service, sales support, marketing, and digital systems.

• Contact customers by phone and email about new products and promotions.
• Support account management and build positive customer relationships.
• Process customer orders and help customers use our online ordering portal.
• Update CRM systems and follow up on customer enquiries.
• Assist with marketing tasks, including social media posts and email campaigns.

• Willingness to learn and develop new skills.
• Good written and verbal communication skills.
• Basic computer skills; training will be provided on all systems.
• Experience in customer service, administration or account management.
• Interest in marketing, social media or content creation.
• Confidence using the phone to speak with customers.
• Able to work well within in a team.
• Strong organisational skills and attention to detail.

The Employer is: IWS NIJobStart Opportunity - Working Hours Information
- Standard

Hours:

up to 25 hours per week.

- Flexible/Reduced

Hours:

May be available upon approval by a Work Coach.

- Additional

Hours:

The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on .

Job Sector Secretarial and Administration,Customer Service and Call Centre Area Belfast Location Belfast Salary 16-17 £ 7.55, 18-20 £ 10.00, 21 plus £12.21 per hour No. vacancies 2 Contract Type Temporary Weekly hours 25 Published date 18/02/2026 Closing date 31/03/2026 Worktime To be confirmed with employer

Area:
Derry or Londonderry
Closing date: 19 Feb 2026