Customer Experience Specialist – Digital Banking & Fraud

A leading global bank in Belfast seeks a Customer Service Consultant to enhance customer interactions and deliver outstanding services. The role is pivotal in educating customers about digital banking and ensuring financial inclusion. Candidates should demonstrate strong communication skills, empathy, and a desire to help customers. With an attractive starting salary of £27,200 and benefits including over six weeks of holiday and a performance bonus, it's a great opportunity for those passionate about customer service.

The position requires full-time commitment and involves a training course of nine days in total.
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