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Customer Service Rep Bilingual

Frontline Helpline Advisor – Child Welfare

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Keenan Healthcare
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 24479 GBP Yearly GBP 24479.00 YEAR
Job Description & How to Apply Below
A recruitment agency is hiring a Helpline Advisor in Belfast for a permanent position with a focus on child welfare. Responsibilities include handling initial calls, assessing risks, and providing support through the NSPCC Helplines. Candidates should have strong customer service skills, a calm demeanor for sensitive conversations, and proficiency in Microsoft Office. The role offers a salary of £24,479 annually plus allowances, working 35 hours per week in a supportive environment.
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