Resident Advisor
Listed on 2026-06-04
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Our welcoming team at Alma Place is looking for a Resident Advisor to join Fresh and help create a great place for our residents to call home.
About the role:- You’ll work 37.5 hours per week, Monday to Friday
- Shifts will fall between 8am and 5pm, on a rota basis
- You’ll be part of a supportive and collaborative team
- Creating a friendly, vibrant community where residents feel safe and included
- Organising social events and activities
- Communicating with residents through social media and other channels
- Welcoming residents and visitors at reception
- Handling day-to-day enquiries in person, over the phone, and via email
- Supporting administration tasks, including processing rental payments
- Someone who is approachable, passionate, and community-focused
- A natural ability to listen to residents and understand their needs
- Strong organisation and time management skills
- Confidence in handling administrative tasks alongside resident-facing duties
- A commitment to creating a safe, welcoming environment where residents feel comfortable
- A team player who is enthusiastic, proactive, and solution-focused
If you enjoy working with people, building a sense of community, and making a positive impact, this could be the perfect opportunity for you.
Benefits of working at Fresh? We offer:- A dedicated Training team to assist you with development of your on-job training.
- A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
- An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
- Health cash plan to contribute to everyday healthcare expenses.
- Access to ‘Your Wellbeing’ programme & Open Up – a confidential wellbeing platform.
- Stay active and take advantage of our cycle to work scheme.
- Life Insurance for peace of mind.
- Access to exclusive shopping discounts
Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team.
We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!
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