Telephony Customer Accounts Advisor; Hybrid
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-06-06
Listing for:
NatWest Group
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Nat West Group is hiring a Customer Account Specialist (Telephony) based in Belfast, focusing on providing excellent customer service to those opening savings and current accounts by phone. The role involves supporting customers who prefer in-person assistance and ensuring they feel included in the banking process.
The ideal candidate will be tech-savvy, possess strong communication skills, and be adaptable to change. The position offers a hybrid work model after training completion, along with additional wellbeing benefits.
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