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Senior Customer Success Manager — AI ROI & Enterprise

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Nice-0a1ef543
Full Time position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Position: Senior Customer Success Manager — AI ROI & Enterprise Growth

NiCE is seeking a Customer Success Manager based in the United States to drive adoption and optimize the use of NiCE technology for enterprise customers. This role involves managing multiple high-complexity accounts, acting as a trusted advocate to ensure customer success.

The ideal candidate will have significant experience in customer-facing roles, technical proficiency, and a passion for driving business outcomes through customer satisfaction. Benefits include career growth opportunities in a dynamic environment.

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Position Requirements
10+ Years work experience
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