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Customer Experience & Journey Improvement Lead
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-06-06
Listing for:
Barchester Healthcare
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Barchester Healthcare is seeking a passionate Customer Experience Executive to enhance our customer journey. This role involves analyzing customer feedback and insights to improve our service standards and manage improvement projects collaboratively.
The ideal candidate has strong project management skills and a CCXP qualification, with a focus on making impactful changes. The role is vital for supporting our commitment to quality care and customer satisfaction.
Join us at Barchester and be part of a supportive team that values progression and offers excellent benefits!
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