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Betting Shop Customer Experience Lead

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Romfordgreyhoundstadium
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 13 GBP Hourly GBP 13.00 HOUR
Job Description & How to Apply Below

Entain operates Ladbrokes & Coral betting shops and is seeking a Retail Customer Service Manager to deliver top customer service and drive standards daily. You will report to the Shop Manager and be part of the Shop team serving customers and building relationships to encourage repeat business.

Salary is £13.00 per hour. Responsibilities include taking bets, processing transactions, demonstrating products and betting terminals, resolving customer concerns, and maintaining shop standards.

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