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Complaints & Linguist Engagement Specialist
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-07-15
Listing for:
Word360
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Word
360 is seeking a Complaints & Linguist Engagement Coordinator in the United Kingdom to manage customer complaints and oversee subcontracted linguists.
The role combines complaints handling, quality assurance, provider engagement, and compliance, requiring strong communication, organisation, and problem-solving in a fast-paced environment.
You will document actions, support retention, and help drive improvements through linguist feedback.
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