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Wellness Platform Customer Support Advocate
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-07-30
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Arketa is seeking a Customer Support Advocate to own partner interactions from first contact to resolution. You’ll guide partners through Arketa’s features, quickly solve problems, and advocate for product decisions to improve the user experience.
You’ll work across chat, email, and Zoom in a fast-paced, high-volume environment, delivering empathetic support while aiming for first-contact resolution and long-term partner satisfaction.
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