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Visitor Centre Guide (Glenglassaugh & Benriach Distilleries

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Brown-Forman Corporation
Full Time position
Listed on 2026-08-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Position: Visitor Centre Guide (Glenglassaugh & Benriach Distilleries)

Visitor Centre Guide (Glenglassaugh & Benriach Distilleries)

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

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Working across Glenglassaugh and Benriach, two historic distilleries, you will be responsible for creating an unforgettable customer experience. This will include hosting tours, tastings and providing retail opportunities for our customers to take home memories of their visit.

You will be responsible for hosting tours of the distilleries and provide a range of tasting experiences. You’ll also support the retail side of the visitor centre, selling products and distillery merchandise.

What You Can Expect

You will welcome visitors to the distillery, hosting tours of the production and warehouse areas as well as managing tasting experiences.

You will be able to confidently interact with the visitors and answer all their questions.

You will be responsible for preparing and serving drinks in the bar areas.

What You Bring to the Table

You will have previous customer service experience in the hospitality or retail industry.

You will be able to welcome guests in a confident, friendly manner.

You have a current drivers licence and vehicle

What Makes You Unique

You will have either worked in the whisky industry or have a strong interest in whisky.

You will be a self starter and able to manage your time between both locations

You can thinking creatively about problem solving and the future of the experiences

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