Sales & Customer Administrator (Exclusive) to £35,000

RMErecruit is working exclusively with a prominent and expanding business to source a highly motivated and organised Sales & Customer Administrator. This is a crucial role, and we are the only agency managing this recruitment drive. This opportunity is designed for someone who excels at operational efficiency and delivering world-class customer service.

The Role:

You will be the vital link connecting sales, logistics, and the customer base, ensuring maximum satisfaction and smooth order flow.

Customer & Sales Support

• Frontline Service:
  
  Act as the first point of contact, handling all inbound enquiries (phone/email) efficiently, providing accurate information on stock availability, pricing, and order progress.

• Relationship Management:
  
  Develop and maintain strong working relationships with key trade accounts, upholding the client's reputation for service excellence.

• Effective Resolution:
  
  Proactively manage and resolve all customer service issues, from delivery discrepancies to invoicing queries.

• Quotation Conversion:
  
  Generate professional sales quotes and conduct effective follow-ups to convert opportunities into confirmed orders.

Order Management & Administration

• Full Cycle Processing:
  
  Take ownership of the order lifecycle, accurately processing all sales orders from entry through to invoicing using the companysERP/CRM system.

• Logistics Coordination:
  
  Coordinate closely with the Warehouse/Logistics department to schedule picking, packing, and ensure timely delivery of goods.

• Data Integrity:
  Maintain precise and up-to-date records for pricing structures, products, and customer account details.

The Person

• Experience:
  
  Essential prior experience in an administrative, sales support, or customer service role, ideally within a wholesale, distribution, or manufacturing environment

• Attention to Detail:
  
  Proven ability to manage high-volume data accurately with exceptional organisational skills.

• Communication:
  Strong verbal and written communication skills with a professional telephone manner.

What is in it for you?

• Salary:
  
  Highly competitive package offered, £25,000 - £35,000(dependent on experience).

• Benefits:
  Onsite Parking, Bonus, progression

This is an exclusive role handled only by RMErecruit . Do not miss out on this fantastic opportunity!

If this role sounds like your next career move, apply with your CV.

Our client will start interviews next week.

Skills:
Sales Customer Service Order Management

Benefits:
Bonus Onsite Parking Progression Great working environment