More jobs:
Customer Experience & Service Improvement Advocate
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-16
Listing for:
Livewest
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Live West is seeking a Service Improvement Advocate to handle customer feedback, complaints and compliments with professionalism and care. You will help resolve issues, identify root causes, and drive service improvements across the organisation.
The role involves investigations, performance monitoring, and adherence to the Housing Ombudsman Code, with hybrid work and a 12-month secondment, based at Tolvaddon Office.
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