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24/7 Customer Communications Specialist
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-16
Listing for:
Southern Water group
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Southern Water group is seeking an Operational Customer Service Associate to join the 24/7 Operations Control Centre in Durrington, West Sussex. The role involves monitoring customer communications around the clock, handling calls, and issuing clear updates during incidents.
It offers a 12-month FTC, 37 hours per week, and a 12-hour shift pattern as part of a dynamic team. Candidates should have strong communication skills, remain calm under pressure, and be capable of learning new systems
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