Global Customer Support & Onboarding Specialist
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-17
Listing for:
Record360, LLC
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Record
360 is seeking a Customer Support Specialist to join our fast-growing support team. The role focuses on handling customer tickets (about 80%) while dedicating 20% to supporting customer implementations and onboarding initiatives.
The ideal candidate is technically minded, enjoys problem solving, and thrives in a metrics-driven environment. You will work with Zendesk and JSON workflows, collaborating with cross-functional teams to deliver a high-quality customer experience.
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