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Customer Service & Compliance Officer — Shared Service Centre (Hybrid

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Civil Aviation Authority
Full Time position
Listed on 2026-08-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Customer Service & Compliance Officer — Shared Service Centre (Hybrid)

The Civil Aviation Authority is seeking a proactive Shared Service Centre Officer at its Gatwick location. You will deliver high-quality customer service while handling administrative tasks, processing applications, and supporting regulatory services.

You will maintain accurate records, work with CRM systems, and contribute to continuous improvement within the SSC. Ideal candidates have strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced

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