Betting Shop Customer Experience Manager
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-20
Listing for:
Entain Group
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service -
Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Entain Group is looking for a Retail Customer Service Manager to lead service standards in our Ladbrokes & Coral betting shops across the UK. You will oversee daily customer interactions, support shop teams and drive exceptional experiences for every visitor.
The role reports to the Shop Manager, with shifts including evenings and weekends. A background in customer-facing roles and cash handling helps you excel in a fast-paced retail environment with a strong focus on compliance and player
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