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Customer Complaints Advisor (Hybrid
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-23
Listing for:
Sedgwick
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Sedgwick is seeking a Complaints Handler in the United Kingdom with hybrid working. This permanent role involves investigating complaints, gathering information, and communicating with customers from first contact to resolution.
You will manage your own caseload, draft effective complaint responses, and ensure outcomes are fair, empathetic, and FCA-compliant. You’ll join a global team committed to excellent service and continuous improvement.
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