Director of Customer Insight & Intelligence
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-24
Listing for:
Platform Housing Group
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Platform Housing Group is creating a brand-new Customer Insight & Intelligence Manager role to transform how data, customer feedback and operational intelligence improve services across Platform. The role leads the new customer insight capability and shapes strategic direction through evidence-based insight.
You will combine customer experience, business intelligence and AI to uncover what matters to customers and influence decisions across the organisation, ensuring insights drive meaningful
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