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Complaints & Resolution Specialist - Hybrid
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-26
Listing for:
Sedgwick
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Sedgwick is recruiting a Complaints Handler in the United Kingdom for a hybrid role. You will investigate customer concerns, gather information, and provide clear, empathetic updates throughout the process, aiming for fair outcomes and FCA-compliant resolutions.
You will manage your own caseload in a fast-paced environment, draft high-quality responses, and continuously look for improvements to the customer experience while upholding service standards.
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