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SaaS Customer Support Specialist - White-Glove Service
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-29
Listing for:
Custodia Technology Ltd
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Custodia Technology Ltd is seeking a CoE Customer Service Representative to join our London-area team. You will manage high-priority client inquiries, oversee the SaaS platform on Microsoft Azure, and drive incident and problem resolution with a focus on service excellence.
You will collaborate with partners and enterprise clients, providing proactive support and ensuring SLAs are met. The role includes after-hours on-site coverage, an opportunity to mentor colleagues, and ongoing professional
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