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Hybrid Customer Complaints Specialist
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-30
Listing for:
Thames Water Utilities Limited
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Thames Water Utilities Limited is seeking a Complaints Advisor to take ownership of customer complaints from start to finish, liaising with internal teams to investigate issues and find resolutions. The role is a 6-month secondment, with hybrid work options at Swindon Reading locations.
You’ll handle written complaints and inquiries within required timescales, keeping customers informed and maintaining detailed case records. Competitive salary and benefits are offered.
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