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Key Account Specialist - Billing & Customer Care
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-31
Listing for:
Castle Water
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Account Manager
Job Description & How to Apply Below
Castle Water is hiring a Key Account Advisor to deliver outstanding customer service to our major water and wastewater customers. In this hybrid role, you will handle frontline contact by phone, email and webchat, resolving billing queries and supporting the Key Account team.
You will work closely with Account Managers, analyse data insights, and help keep CRM and billing systems up to date. We offer training, a pension, life insurance, and a supportive, career-advancing environment.
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