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Customer Support Manager – HealthTech & Operations

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: RLDatix
Full Time position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below

RLDatix is seeking a North America–based Customer Support Manager to lead the support team, improve customer experience, and drive operational performance. You will balance people leadership with hands-on process improvements in a fast-paced, customer-centric environment.

You will use performance data, coaching, and cross-functional collaboration to remove blockers and implement AI-enabled tools and workflows that scale support. Travel to NA sites is expected about quarterly.

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