Visitor Experience Supervisor

Job details Job reference: 2026R000495 Date posted: 06/07/2026 Final date to receive applications: 28/09/2026

Location:

Ulster Museum, Belfast Salary: £30,458 - £31,097 per annum Package:
Generous leave entitlement, civil service pension scheme Contractual hours: 37 Basis:
Full time Job category/type:
Public Engagement Visitor Experience Supervisor National Museums NI is a leading cultural institution and is responsible for ensuring that its significant collection is developed, cared for and accessible to the widest possible audience. Almost one million people enjoy our four museums each year, and through loans, research, community activity and digital programmes we engage a much wider audience than those who physically visit our museums.

The success of National Museums NI will always be directly linked to the people we employ. We aim to be an Employer of Choice and as such we offer excellent terms and conditions and an opportunity to work in an interesting and unique environment. With this investment in our employees we have an expectation that any addition to our team brings with them passion, enthusiasm and a real drive to deliver exceptional customer service.

The Visitor Services Supervisor will provide operational support to the Ulster Museum management team. The post holder will be an operational visible presence on the museum floor providing on-the-spot guidance and support to staff, addressing staffing issues and overall strengthening the link between public facing staff and the management team. So, if you are excited by this opportunity and believe you have necessary experience, vision, passion and enthusiasm to make the necessary impact we would be delighted to receive your application.

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