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Drug and Alcohol Testing Collections Officer

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Peopleforce Recruitment Ltd
Full Time, Part Time position
Listed on 2026-09-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 46 GBP Hourly GBP 46.00 HOUR
Job Description & How to Apply Below
Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing) for Abbott Toxicology. We are looking for candidates based in Bristol. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings.

No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income.

You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm – Monday 6pm.

On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late  will work for your team’s region, but you must be prepared to travel up to 2 hours if no one else is available for the call out.

Essentially, what you are guaranteed is 7 days per month standby paid at £22 each for each day (not per hour – this is a holding fee). You then get paid hourly if you are called out. As you are attending incidents that happen, there is no way to determine how many hours you would get monthly. Please do not apply to this role if you are interested in full-time work or have other part time work where you cannot commit to three days during the week and two weekends in a month to provide the company with flexibility.

FYI - In hours is 8-6pm and out of hours is 6pm-8am What we are looking for:
Driving license and access to own vehicle (Not needed if this is a London based role) Attention to detail (proven experience) Organisation Customer service / customer facing experience Flexibility Somebody comfortable with a week’s course of training UK Pay Rates and hours:
Pre-Booked:
In hours = £15.00 Prebooked out of hours = £18.50 Call out in hours: £17 Call out – out of hours: £37.50 Standby: £11.50 per 12 hrs Standby for 24 hour shift = £23 for the full day Standby enhanced standby payment: £46.00 per day – Enhanced (when covering above core requirements) Standby away from home standby payment: £100.00 Per day – Out of area (when staying away from home overnight) Cancellation: 2 Hrs will be paid if less than 48hrs notice given at the rate of collection routine/Call out
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