AI-Enabled Complaints Support Specialist
Listed on 2026-09-21
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Nat West Group is seeking a Complaints Customer Support Specialist to own end-to-end resolution of customer complaints with fairness, empathy and regulatory awareness. Based in the UK in Jersey or the Isle of Man, you’ll help deliver world-class service while embracing digital and AI-enabled tools.
You will log, investigate, and resolve cases, build relationships across the bank, and contribute to continuous improvement in customer outcomes and experiences.
Step into the AI-Enabled Complaints Support Specialist role at Nat West Group in United Kingdom and grow with us.
Learn more about the AI-Enabled Complaints Support Specialist role in the description above.
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