Customer Service Administrator

Customer Service Admin (Temporary) Honeycomb is delighted to be working with our client, a leading distribution business, based in Belfast. This is an exciting opportunity for an immediately available, experienced administrator to provide essential support to an excellent team. As a customer service administrator you will provide and exceptional level of customer support, manage incoming calls and enquiries in a personable and professional manner and work closely with internal teams to ensure company standards are met consistently.

Key responsibilities Act as the first point of contact for any incoming calls and enquiries Liaising with internal teams, passing on information accurately Providing exceptional customer service and resolutions to queries Order processing and upload data accurately to an ERP system General administrative duties, including filing, scanning and printing

The Ideal Candidate Customer service experience and call handling experience is essential IT literate, ability to adapt to new systems and proven experience with Excel Excellent verbal and written communication skills Precise attention to detail and ability to work confidently with data Possess the ability to prioritise tasks in a dynamic environment Immediately available with access to own transport What Is On Offer?

2-3 month temporary position Full time hours Immediate start Competitive pay rate from £13-£14.80 per hour Opportunity to gain hands on experience in an excellent working environment If you wish to apply in confidence, please submit your CV via the link provided. Alternatively call Chloe Winter on the number provided. Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made.

Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.

Skills:

customer service administration admin customer support