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Key Account Specialist - Billing & Customer Care

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Castle Water
Full Time position
Listed on 2026-09-23
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Bilingual, Customer Service Rep
Job Description & How to Apply Below

Castle Water is hiring a Key Account Advisor to deliver outstanding customer service to our major water and wastewater customers. In this hybrid role, you will handle frontline contact by phone, email and webchat, resolving billing queries and supporting the Key Account team.

You will work closely with Account Managers, analyse data insights, and help keep CRM and billing systems up to date. We offer training, a pension, life insurance, and a supportive, career-advancing environment.

This role, Key Account Specialist
- Billing & Customer Care at Castle Water, could be your next opportunity.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Key Account Specialist
- Billing & Customer Care role in the description above.

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