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Customer Service Advisor
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-09-29
Listing for:
Apply4U | Human-Assisted AI Job & Recruitment Platform
Full Time
position Listed on 2026-09-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
We’re looking for a friendly and customer-focused Customer Service Advisor to support customers, resolve enquiries and provide a high standard of service. This remote role is suitable for candidates with strong communication, problem-solving and organisational skills.
Key Responsibilities- Respond to customer enquiries by phone, email and online channels
- Resolve customer questions and issues efficiently
- Provide accurate information about products and services
- Handle complaints professionally and elevate when required
- Update customer records and maintain accurate information
- Follow company procedures and service standards
- Work with internal teams to resolve customer issues
- Previous customer service or administration experience preferred
- Strong problem-solving ability
- Good computer and Microsoft Office skills
- Professional and positive approach
- Strong attention to detail
- Ability to work independently in a remote environment
This posting is for the Customer Service Advisor role at Apply4U | Human-Assisted AI Job & Recruitment Platform, based in United Kingdom.
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