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Customer Service Advisor

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Apply4U | Human-Assisted AI Job & Recruitment Platform
Full Time position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below

We’re looking for a friendly and customer-focused Customer Service Advisor to support customers, resolve enquiries and provide a high standard of service. This remote role is suitable for candidates with strong communication, problem-solving and organisational skills.

Key Responsibilities
  • Respond to customer enquiries by phone, email and online channels
  • Resolve customer questions and issues efficiently
  • Provide accurate information about products and services
  • Handle complaints professionally and elevate when required
  • Update customer records and maintain accurate information
  • Follow company procedures and service standards
  • Work with internal teams to resolve customer issues
Requirements
  • Previous customer service or administration experience preferred
  • Strong problem-solving ability
  • Good computer and Microsoft Office skills
  • Professional and positive approach
  • Strong attention to detail
  • Ability to work independently in a remote environment

This posting is for the Customer Service Advisor role at Apply4U | Human-Assisted AI Job & Recruitment Platform, based in United Kingdom.

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