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Customer Service Advisor; Insurance) Apprentice

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Training Provider
Apprenticeship/Internship position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 14560 GBP Yearly GBP 14560.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Advisor (Insurance) Apprentice

Salary: National Minimum Wage for Apprentices — £14,560 a year

Address: NFU OFFICE, PARK VIEW, EAGLEWOOD PARK, ILMINSTER, TA19 9DQ

A role enabling apprentices to build a sound knowledge in insurance and customer service, as well as office-based work.

  • Answering inbound calls
  • Providing changes to existing policies such as change of vehicle, change of address and adding drivers
  • Providing new business quotes to new and existing customers
  • Passing over calls for non-motor or home insurance products to other members of staff
  • Speaking with underwriters about policies
  • Responding to customer queries by phone and email, with occasional in-person queries
  • Dealing with payments for policies over the phone

Join us at Training Provider as our next Customer Service Advisor (Insurance) Apprentice in United Kingdom.

This is a great role to take on the Customer Service Advisor (Insurance) Apprentice role at Training Provider.

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