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Retrofit Customer Care Coordinator

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Sovereign Network Group
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 26000 - 30000 GBP Yearly GBP 26000.00 30000.00 YEAR
Job Description & How to Apply Below

Sovereign Network Group is seeking a Customer Care Coordinator to join the Retrofit Delivery team and help provide a warm, efficient customer experience for our retrofit programme.

You will be the first port of call for customer enquiries, handling calls and emails, performing triage, remote diagnostics and case management to ensure issues are resolved safely and professionally. This role supports delivering warmer, safer homes and a high standard of service.

The Retrofit Customer Care Coordinator position in the Management & Operations, Sales field is open for applications.

Our team is growing, and we are hiring a Retrofit Customer Care Coordinator in United Kingdom.

This role is for the Retrofit Customer Care Coordinator role at Sovereign Network Group.

We are seeking a motivated Retrofit Customer Care Coordinator to join Sovereign Network Group in United Kingdom.

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