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Compassionate Bereavement Support Specialist

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: RBS
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 32000 GBP Yearly GBP 22000.00 32000.00 YEAR
Job Description & How to Apply Below

RBS is seeking a Bereavements Customer Support Specialist to respond to customer queries with empathy and professionalism, guiding families through the bereavement process and ensuring accurate records are maintained. You will handle sensitive cases, provide clear guidance, and use AI-enabled tools to enhance efficiency and customer experiences.

You will join a Specialist Customer Service Team, with opportunities to support complaints, financial health and fraud operations as required.

We are looking to fill the Compassionate Bereavement Support Specialist position at RBS in United Kingdom.

Join RBS and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Compassionate Bereavement Support Specialist role at RBS, based in United Kingdom.

The Compassionate Bereavement Support Specialist role at RBS is now open for applications in United Kingdom.

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