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Key Account Specialist - Billing & Customer Care

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Castle Water
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Account Manager
Salary/Wage Range or Industry Benchmark: 24000 - 26000 GBP Yearly GBP 24000.00 26000.00 YEAR
Job Description & How to Apply Below

Castle Water is hiring a Key Account Advisor to deliver outstanding customer service to our major water and wastewater customers. In this hybrid role, you will handle frontline contact by phone, email and webchat, resolving billing queries and supporting the Key Account team.

You will work closely with Account Managers, analyse data insights, and help keep CRM and billing systems up to date. We offer training, a pension, life insurance, and a supportive, career-advancing environment.

Our team is growing, and we are hiring a Key Account Specialist
- Billing & Customer Care in United Kingdom.

Full responsibilities and requirements are described in the listing above.

Learn more about the Key Account Specialist
- Billing & Customer Care role in the description above.

We appreciate your interest in this position.

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