Call Handler​/Administrator

The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner. Duties:
Manage email & telephone enquires both internal & from the public. Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor. Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date. Scheduling appointments, meetings, ensuring diaries are kept up to date.

Maintaining accurate records. Provide support to the wider response maintenance team. Deal with customer account queries and resolve these effectively Check details on orders & reports to ensure accuracy and timely processing Experience and

Skills required:

Previous administrative experience desirable, (not essential as full training will be given). Be able to demonstrate reliability, flexibility, and adaptability. Ability to work on own initiative, work accurately under pressure, Excellent computer knowledge including MS Office Strong planning & communication skills. The ability to work on your own and as part of a team. The successful candidate will receive:
Career progression Competitive Salary Other employee benefits What you need to do:
If you are interested in this position, click on the apply link below or call for more information

Skills:

Telephone Etiquette Data Entry Bookings Customer Care