Incident Response: Customer Care Specialist
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Vodafone is seeking a Customer Care Specialist for Vodafone Business Security Enhanced in Farnborough. The role oversees critical incidents within a 24/7 operations unit, driving resolution across multiple technologies and maintaining strong customer engagement.
You’ll own incident life cycles, coordinate with cross-functional teams, and lead calls to restore services while upholding service standards and customer satisfaction. This is a 4-on, 4-off shift with on-site work.
We are currently recruiting a 24/7 Incident Response:
Customer Care Specialist for our team in United Kingdom.
Full responsibilities and requirements are described in the listing above.
Learn more about the 24/7 Incident Response:
Customer Care Specialist role in the description above.
We appreciate your interest in this position.
Join Vodafone and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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