Evening Customer Retention Specialist – US Accounts
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Epos Now in the United Kingdom is seeking a Customer Retention Agent to drive low churn and protect revenue. You will engage with US customers during UK hours, negotiate to keep accounts, and handle cancellations and billing questions. The role includes managing a cancellation queue and escalating issues where needed to the Experience Team.
Ideal candidates demonstrate account-management experience, strong communication, and a proactive mindset to reinforce the value of Epos Now products.
This role, Evening Customer Retention Specialist – US Accounts at Epos Now, could be your next career step.
We are currently recruiting a Evening Customer Retention Specialist – US Accounts for our team in United Kingdom.
This is a strong role to take on the Evening Customer Retention Specialist – US Accounts role at Epos Now.
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