Retention & Customer Support Specialist
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, HelpDesk/Support
Housr is seeking a Customer Support & Retention Representative to support students with finding homes and managing utilities. You’ll handle inquiries by email, chat and phone, delivering a best-in-class experience and acting as the first contact for escalations.
You will own cancellation and retention initiatives, understand the energy and bills splitting market, and help customers stay informed of options when they consider leaving. Hybrid work in the UK.
The Retention & Customer Support Specialist position in the Management & Operations, Sales field is open for applications.
Step into the Retention & Customer Support Specialist role at Story Terrace Inc. in United Kingdom and grow with us.
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