Customer Introducer​/Executive Tlnt_Ni

Customer Introducer / Executive (Temporary) Belfast City Centre £13.50 per hour Weekly Pay Monday to Friday, 9:00am - 5:00pm (35 hours per week) One week in every five working 10:00am - 6:00pm Minimum 3-Month Temporary Contract Immediate Start Available

We are currently recruiting for a Customer Introducer / Executive to join a well-established financial services organisation based in Belfast City Centre. As a Customer Introducer, you will be the first point of contact for customers who have already expressed an interest in the company's products and services. This is a varied and customer-focused role involving both inbound and outbound calls, however this is not a cold-calling position.

All customers are pre-engaged and have requested further information. Your role will involve providing a friendly, professional, and efficient experience while arranging appointments between customers and the advisory team.

• Speak with customers via inbound and outbound telephone calls.
• Introduce customers to the company's products and services.
• Schedule appointments between customers and retirement advisers.
• Maintain accurate records and manage customer call-back diaries.
• Deliver exceptional customer service during every interaction.
• Build customer confidence through clear and professional communication.
• Ensure all administration and system updates are completed accurately.

• Previous experience in a customer service, sales, retail, hospitality, financial services, or similar environment.
• Confidence speaking with customers over the phone.
• Excellent communication and active listening skills.
• Strong attention to detail and organisational abilities.
• Good computer literacy, including experience using Outlook, Microsoft Word, and CRM systems.
• The ability to work towards targets and deadlines without compromising quality.
• A minimum of GCSE English and Maths (or equivalent) at Grade C/4 or above.

• £13.50 per hour Weekly pay
• Immediate start available
• Minimum 3-month assignment with potential for extension
• No weekend working
• Belfast City Centre location with excellent transport links
• Full training and structured induction programme
• Valuable experience within a leading financial services environment
• Friendly, supportive and professional team

If you're looking for an exciting customer-focused role with an immediate start and the opportunity to gain experience within a reputable financial services organisation, we'd love to hear from you.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Skills:

customer service communication organisational and time management