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Customer Success Manager – SaaS & Value

Job in Belfast City District, Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: MCS Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 GBP Yearly GBP 42000.00 60000.00 YEAR
Job Description & How to Apply Below

MCS Group are delighted to support an innovative, purpose-driven organisation in Belfast in the appointment of a Customer Success Manager. This hybrid role focuses on helping customers maximise value from a scalable SaaS platform that supports social, economic and environmental impact reporting.

You will onboard new customers, run regular account reviews, identify opportunities for growth and act as the voice of the customer across Sales, Support and Product.

This is a strong opening to take on the Customer Success Manager – SaaS Growth & Value role at MCS Group.

For the Customer Success Manager – SaaS Growth & Value position at MCS Group, we are reviewing applications now.

Step into the Customer Success Manager – SaaS Growth & Value role at MCS Group in Belfast City District, Northern Ireland, United Kingdom and grow with us.

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