Senior AI-Powered Customer Success Leader
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Genesys in the United Kingdom is seeking a Senior Customer Success Manager to build deep strategic partnerships with key customer executives and drive measurable outcomes. You will guide adoption of Genesys Cloud solutions, oversee onboarding, adoption, retention, and expansion, and collaborate with sales, product, and technical teams to deliver exceptional value and a superior customer experience.
You will conduct Executive Business Reviews, identify growth opportunities, and mentor other CSMs
The Senior AI-Powered Customer Success Leader role at Genesys is now open for applications in United Kingdom.
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This posting is for the Senior AI-Powered Customer Success Leader role at Genesys, based in United Kingdom.
We are looking to fill the Senior AI-Powered Customer Success Leader position at Genesys in United Kingdom.
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