AI-Driven Customer Success Ops Lead
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Success Management
Imperva, A Thales Company, seeks a Senior Customer Operations Analyst to join the Customer Intelligence team. You will own the CS platform (Planhat), maintain data accuracy across Planhat and Snowflake, and optimize processes used by the CS organization.
You will configure AI features, automate workflows, and collaborate with Sales, Product and Finance to turn data into clear, actionable insights for leadership and cross-functional teams.
This is a great opportunity to take on the AI-Driven Customer Success Ops Lead role at Thales Group.
Are you ready to take on the AI-Driven Customer Success Ops Lead role at Thales Group?
We would love to welcome a new AI-Driven Customer Success Ops Lead to our group in Belfast City District, Northern Ireland, United Kingdom.
For the AI-Driven Customer Success Ops Lead position at Thales Group, we are reviewing applications now.
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