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Customer Care Specialist – Multi-Channel

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Mediahuis Group
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 22000 - 28000 GBP Yearly GBP 22000.00 28000.00 YEAR
Job Description & How to Apply Below

Mediahuis in Belfast is seeking a Customer Care Representative to support readers with subscriptions and digital products. You will handle inquiries by phone, email and webchat, providing fast, friendly assistance and logging details to improve the customer experience.

Based onsite at Clarendon Dock, you will update CRM, work with internal teams to resolve issues, and strive to meet service targets while treating data with confidentiality under GDPR.

This is an excellent opening to take on the Customer Care Specialist – Multi-Channel Support (Belfast) role at Mediahuis Group.

This role is for the Customer Care Specialist – Multi-Channel Support (Belfast) role at Mediahuis Group.

We are seeking a motivated Customer Care Specialist – Multi-Channel Support (Belfast) to join Mediahuis Group in Belfast City District, Northern Ireland, United Kingdom.

Consider building your career as a Customer Care Specialist – Multi-Channel Support (Belfast) at Mediahuis Group.

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