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Strategic Customer Success Leader – Tech Services

Job in Belfast City District, Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Capita plc
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 40000 - 65000 GBP Yearly GBP 40000.00 65000.00 YEAR
Job Description & How to Apply Below

Capita plc in Belfast (Hybrid) is seeking two commercially minded Customer Success Managers to own strategic client relationships, influence delivery across Capita AiTO, and drive value from technology services. You will act as a trusted advisor, improving service performance and enabling long-term customer success.

Based in Northern Ireland with travel to Capita sites as needed, you will manage relationships across the full lifecycle, lead reviews, monitor performance, and drive continuous

Consider building your career as a Strategic Customer Success Leader – Tech Services at Capita plc.

The advertised compensation is 40.000 - 65.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic Customer Success Leader – Tech Services role in the description above.

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