Customer Services Advisor

• Closing Date: 3 November 2026
• Location: Belfast
• Contract: Permanent Full Time
• Hours: 37
• Job : REQ
  0579

Customer Service Advisor

37 hours per week

Based at our Head Office, Belfast City Centre

We believe that everyone should have the security and comfort of a good home in a safe and welcoming community. If you’re also passionate about people and great homes, we could be the perfect fit! We’re delighted you’re thinking of joining us.

As a member of our Service Centre Team, you will be operating within a dynamic, responsive, and fast-paced environment in which you will provide an outstanding service to all current and potential customers contacting Clanmil. You will be using different communication channels to communicate with customers and promoting digital channels where possible.

You’re passionate about delivering excellent customer service and helping people overcome challenges. Organised, resilient and approachable, you’re confident building trusted relationships and adapting to changing priorities in a busy environment.

One years’ experience of dealing with a high volume of customer queries in a front-line customer service role such as a call/service centre, retail etc, will help you succeed in this role.

At Clanmil, you’ll do interesting, rewarding work and your contribution will matter. We’ll support you to learn and progress, and you’ll enjoy great benefits including 33 days’ annual leave, birthday leave, a generous occupational pension, health plan, and flexible or hybrid working for many roles.

w/c 11 th November 2026

• Northern Whig House 3 Waring Street Belfast BT1 2DX