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Director of Scaled Customer Success

Job in Belfast City District, Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 120000 GBP Yearly GBP 90000.00 120000.00 YEAR

Job Description & How to Apply Below

Location: Belfast City District

A  Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior Customer Success leader in the UK to steer a scaled CS function. You will lead two Customer Success Managers, own the strategy and health of a £4-5M ARR portfolio, and drive executive conversations to secure commercial outcomes.

The role requires coaching, data-driven decision making and close collaboration with Account Management and marketing teams to maximise retention and growth across a

We are currently recruiting a Director of Scaled Customer Success for our team in Belfast City District, Northern Ireland, United Kingdom.

We appreciate your interest in this position.

Join A  Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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