IGSCM​/AI​/Individual Giving Manager

Overview

IGSCM/AI/26/04 – Individual Giving Manager

We are looking for an experienced Individual Giving & Supporter Care Manager to lead the development and delivery of our supporter acquisition and retention strategies on an all-island basis. This is a varied and hands-on role where you will lead multi-channel campaigns, driving supporter growth, income and lifetime value.

The role will focus on maximising engagement, stewardship and results. Optimising data intelligence to improve results is a vital component of this role alongside CRM management. The Individual Giving & Supporter Care team is a key driver of voluntary income at Cancer Fund for Children. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.

• Lead the development and delivery of supporter acquisition and retention strategies on an all-island basis.
• Manage multi-channel campaigns to drive supporter growth, income and lifetime value.
• Maximise engagement, stewardship and results; optimise data intelligence to improve performance.
• Oversee CRM management and data-driven decision making to improve fundraising outcomes.
• Collaborate with the Individual Giving & Supporter Care team to shape the programme, test new ideas, and enhance supporter connection to the charity’s work.

• Experience in individual giving, supporter care and CRM management.
• Proven ability to lead multi-channel fundraising campaigns and use data to drive decisions.
• Strong communication, project management and stakeholder collaboration skills.