Senior Engagement Officer

Senior Engagement Officer

At Clanmil, we believe that housing is about people. We have come a long way in the last 40+ years, with over 6,000 properties and are ambitious to continue to grow and provide great homes. Can you help us do that?

SENIOR ENGAGEMENT OFFICER

37 hours per week (Mon Fri, flexi hours)

Based in Northern Whig House, 3 Waring Street, Belfast

Salary: £37,613 to £42,435

We are looking for an experienced and community-focused Senior Engagement Officer to join our team and help us strengthen the way we listen to, involve and work with our customers, residents and communities. As a housing association, we know that great engagement is about more than communicating with people. It is about listening to customers, building trust, involving communities in decisions and making sure their voices influence the services we provide.

About the role

As Senior Engagement Officer, you will play a key role in developing and delivering our customer, resident and community engagement activity. You will work closely with colleagues, customers and external partners to create meaningful opportunities for people to have their say and influence the services that affect them.

About you

Were confident that you can bring expertise and experience that will help you excel at your job. What you need to show us is your drive for success, your passion for enjoying what you do and your authentic approach in following up on what you promise.

Excellent IT skills are required as well as the ability to organise, prioritise a busy workload in a vibrant working environment and to respond and adapt to changing priorities to deliver a quality service.

About working for Clanmil

We strongly believe in our purpose and by joining our growing and vibrant organisation you will support us to provide homes for people to live well. We have some great benefits in place to reward you which include generous annual leave/flexi, healthcare and pension contributions.

Want to apply?

Great, all you need to do is let us know more about your experience and what you will bring to the role. We also want to know how you will live our values. Head over to our website to download the job description and submit your application.

Closing date: 8thSeptember 2026

Interview date:
Wednesday 23rd September 2026

Clanmil Housing Association is an Equal Opportunities Employer

Recruitment records are held for two years as per our Data Retention Policy

The Association reserves the right to heighten the criteria based on demand.

Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities.