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Energy Debt Advisor; Hybrid
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-29
Listing for:
Action Together
Full Time, Part Time
position Listed on 2026-08-29
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Citizens Advice Bury & Bolton is recruiting a permanent, full-time adviser to join the new Consumer Energy Debt Advice (CEDA) service. The role is primarily telephone-based, with potential for webchat delivery in the future, delivering tailored debt advice to clients with energy debt.
You will work in a trauma-informed, client-centred team, handling high volumes, accurately recording casework and ensuring advice complies with FCA, MaPS, and Advice Quality Standards.
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